Our receptionist is happy to assist you to our office, schedule your appointment, check your insurance benefits, accept co-pays and other payments, and help you with any paperwork. They can answer general questions about our office policies and will direct detailed questions about your treatment to the appropriate person. They have experience in the medical field giving her a unique background to provide supportive patient services.
Kevin assists Dr. Wong with your medical care. He will review your medical history with you, assist with prescriptions and refills and answer general questions about your treatment plan.
If your treatment involves a surgical procedure, Anna will coordinate your care with the surgical facility and assist with insurance authorizations. Depending on the type of procedure, she might also arrange for a surgical assistant, order your implant, and review post-surgical care options. Scheduling surgery is a complex process with many diverse aspects and Carina is very skilled at making sure all the pieces fit together smoothly.
Lisa has worked in the orthopaedic field for 25 years. She works with staff and patients to provide a comfortable patient care experience.
As a courtesy, our office will bill your insurance on your behalf. Navneet and Edith will be happy to review your account with you. They have specialized in orthopaedic billing for several years, and can help you navigate the insurance system.